Marking a Unit Damaged Should Remove it from Available Inventory in the Tenant Portal
feature-under review
S
Sarah McDougall
Marking a unit Damaged does not make it unavailable to rent online, but I feel that it should.
I understand that a Damaged unit may not necessarily be unrentable, but it is also my general understanding that choosing to rent out a Damaged unit is usually at the manager's discretion and that the decision is made by the manager on a case-by-case basis.
If that is generally correct, then I think removing Damaged units from online availability serves to allow the units to be rented but at the manager's discretion.
This is currently impacting SafeBox, who has >1,000 units marked damaged, and in their case they are not rentable at all. I am working on testing right now to find the best solution to remove these units from online availability en masse rather than one-by-one.
T
Tony Gardner
feature-under review
T
Tony Gardner
Sarah McDougall I have added a feature request in DevOps for the unrentable slider on the Damage screen. Note that Canny & DevOps are now linked, so you will find the DevOps number in the right pane.
T
Tony Gardner
feature-in progress
T
Tony Gardner
Sarah McDougall I think ideally when you mark a unit as damaged it would popup with a slider asking if you want to make the unit unrentable as well. I feel that solves the issue the best and lets the user decide for each damaged unit whether or not to pull it from inventory. Let me know your thoughts.
For SafeBox, why not just turn this setting off in the Tenant Portal:
S
Sarah McDougall
Tony Gardner I think your idea will work fine, and we can retool if we hear from a lot of folks that they want to make it unrentable online but want to be able to rent it in person.
For SafeBox, we chatted on Teams a little bit about this, but they have several hundred units that they DO want to offer online.
S
Sarah McDougall
Tony Gardner