Trojan Storage of Florin | 'Tenant: Iesha Brown' move-in was not recorded in the QMS program
bug-verified
J
James Perez
Reported by:
Facility & Rhonda HaleyQMS Version Number:
Prod & Trial: 0.59.3Information on the issue:
- Move-in occurred in the morning ~02:45 PT //based on what was recorded on Elavon
- Elavon shows User Name: QSSWEB
- Card used: (Visa) x9124 | Exp Date: 05/27
- I did some digging around, but I couldn't find anything within the QMS program related to this tenant other than they are now a Prospect Tenant.
- Screenshots attached for Elavon and CashApp (provided by tenant)
This ticket is an investigation ticket that April requested to be opened.
T
Tony Gardner
bug-verified
T
Tony Gardner
@james The morning of the 31st there were two emails that went out to her requesting ID and an E-signature request. I am unsure how she was able to make a payment without completing the e-signature part of the lease. I will forward this to see what the team says.
J
James Perez
Tony Gardner