Some Tags are Hyperlinked and thus Don't Show Data on Tenant-Facing Communications
bug-verified
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Sarah McDougall
I believe this is an issue that was already discovered and corrected a few weeks ago, however it looks like templates that were created before the fix were not corrected (see QMS screenshot).
Is there a way that development can scan the system and find any templates that are still affected by this issue and correct them on the backend?
Rhonda at Trojan just reported that tenants at multiple sites are complaining about receiving invoices with blank/missing information (please see attached invoice and tenant reply), and I'm worried that if we try to manually correct this for all facilities at all companies that we are going to miss something.
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Tony Gardner
bug-verified
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Tony Gardner
Sarah McDougall I am not sure if they can do this from a development perspective, but I will escalate it since it is affecting multiple TS sites and that sounds like the quickest way to get this resolved for them.
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Sarah McDougall
Tony Gardner I have manually corrected this on Trojan's Invoice template, but can you escalate?