Custom Trigger Settings Appear Incorrect Until Browser Refresh
bug-verified
R
Ronald Jay Uy
This issue was originally reported by Randy. After creating a custom trigger (PTD) and enabling the options “Include Leases on Autopay” and “Include Delinquent Leases,” the system does not display the correct configurations upon editing the trigger without a browser refresh.
Steps to Reproduce:
- Create a custom trigger (PTD) and toggle on “Include Leases on Autopay” and “Include Delinquent Leases.”
- Click Add Custom Trigger.
- Click the pencil icon to edit the trigger.
- Refresh the page and review the details.
Expected Result:
> The system should display the exact configurations as when the trigger was created.
Actual Result:
> The system shows:
- No selected rule (Before PTD | On PTD | After PTD)
- Both “Include Leases on Autopay” and “Include Delinquent Leases” toggled off
Additional Observations:
> After adding or editing the custom trigger, navigating between sections in the Corporate menu or switching to the Facility Panel and then returning to Corporate still shows incorrect details.
> A full browser refresh is required to display the correct configurations.
> This occurs regardless of the selected trigger rule (Before PTD | On PTD | After PTD) or the chosen action type (Send to Document, Email, or SMS).
T
Tony Gardner
bug-verified
R
Ronald Jay Uy
Randy Fountain Tony Gardner